Website Accessibility and Usability Testing - Beyond Automation

Automated website accessibility testing can be a veryrepresent your potential clients. These will not be web
useful process. It often reveals many issues whichexperts - they will be ordinary web users.
would take a human tester many times longer toConducting the Accessibility and Usability Tests
uncover. It's a bit like using a spell / grammar checkerFor most websites testing is conducted over a one to
on a long article. But, just as a human editor is essentialtwo week period. However, we never test with
in any serious writing, hands on testing essential in anymultiple testers concurrently so depending on a client's
serious usability testing effort for the handicapped.needs, the testing phase can be a bit shorter or
Below are the steps we take beyond automatedsignificantly longer. After the data from each tester
accessibility tests.has been compiled and they have written their reports,
Consultation - Understanding Your Accessibilityall testers meet to discuss their findings.
GoalsReporting
What are your reasons for conducting accessibilityWe provide reporting on each phase of the project.
testing? What, exactly, do you hope to achieve? GoalsThere is a Goals report which the client signs off on
may range from just making sure that the basics arebefore moving on to the Planning phase. The Test
covered to wanting to win awards for accessible sitePlan and any Scripts are presented for sign-off prior to
design. We help you define your expectations and turnactual testing. There can, on client request, be a
them into our deliverables.Recruiting report. And of course, the final reports in
Planning and Scriptingwhich we detail the objective results of testing, the
To reach your goals you need a plan. This includessubjective comments of the testers, and any additional
both high level planning like which screen readers doinsights from the final meeting. Both positive and
you want used, how many test experts do you wantnegative issues are reported on. And there is practical
to run the scripts, and should all pages be tested oradvice on how to improve any negative issues.
just some representative ones? It also includes specificRe-Testing and Reporting
sets of steps taken to test conduct tests, known asFollowing any work on the website to resolve
test scripts.accessibility issues reported on, we can retest the
Recruitingwebsite. This is a recommended but optional phase
We will test your web presence with visually impairedand can be a re-running of all previous tests and
specialists who are familiar with both good and badscripts or simply a verification test to see that
web design from their own daily web use. They arerecommendations were implemented successfully.
also experts at using screen reader technologies. IfReporting on this phase depends on the scope of
your test plan calls for it we will also recruit visuallytesting.
impaired target audience testers - people who