| Have you been into a Starbucks Drive-Thru location | | | | customer will make the order and the computer will |
| lately? If you go inside you see that the employees are | | | | send these instructions to robotic barista, which will |
| working very hard to move the long line of cars. Each | | | | prepare the custom coffee order and deliver it to the |
| order is unique and customized, which is part of | | | | window at exactly the right temperature as per the |
| Starbuck's hallmark. It is hard to find employees like | | | | order. The customer will press the release button on |
| Starbuck's Legendary Service Specialists to work at | | | | the robotic arm so that there will be no spilling of hot |
| that fast pace with that level of precision. It seems the | | | | coffee, as the customer will at that point have |
| work ethic in the United States is problematic in that | | | | complete control.With the tight labor market for quality |
| regard. Starbucks has to go through hundreds of | | | | employees, companies like Starbucks will need to be |
| applications to find these wonder team partner | | | | thinking here if they plan to continue their rapid |
| employees who will give their all and really pour their | | | | expansion to 20,000 stores by 2010. All franchised and |
| hearts into it.Even with the strong brand name of | | | | large non-franchised coffee chains will need to be |
| Starbucks driving its record number of applicants, it still | | | | thinking here if they are so compete in the future while |
| is difficult to fill those jobs with just the right employee. I | | | | still providing the shareholders equity and quarterly |
| therefore propose fully robotic Starbucks drive-thrus. | | | | profits to appease investors. Think on this.Lance |
| The customer will be presented with a touch screen | | | | Winslow - Online Think Tank forum board. |
| menu as they drive up, asking their preferences. The | | | | |