What You Must Know Before Buying a VOIP Handset

With the recent growth in VOIP and internetsame features that are available in regular analog
telephones, there has also been an increase in thetelephones, with the addition of some features unique
selection of hardware available for use with VOIP. Thisto internet telephones. This can include features such
new array of hardware can sometimes be confusingas videophone capability, interface to SIP providers
to the user shopping for a VOIP phone system. Thisand built-in data ports.
article will attempt to explain the different types ofHardphones are also available that connect to the
VOIP phone systems that are available, and offerhigh-speed internet connection using WLAN or WiFi.
some suggestions as to what to look for whenThese phones provide the greatest flexibility, as there
selecting one that meets your needs.is no cabling involved at all since they simply require an
VOIP phone systems can be grouped into three broadactive wireless lan connection within range.
categories. 1) USB handsets, also referred to as VOIPThe third category, that of ATAs or IP Phone
or IP handsets, 2) Handsets with built-in interfaces toAdapters, require a regular analog telephone in order
high-speed internet connections, referred to asto implement a complete internet telephone. You would
hardphones and 3) Adapters which interface regularprobably want to use an ATA if you already own a
analog telephones to high-speed internet connections,sophisticated wireless analog phone system with
referred to as ATAs (Analog Telephone Adapters) ormultiple handsets. ATAs cost a good deal less than
IP Phone Adapters.hardphones, and allow you to take advantage of your
The first category, that of USB handsets, can beexisting telephone hardware. ATAs, like hardphones,
further divided into two types. The first type is simply aare also available with WLAN and WiFi interfaces to
handset with earpiece and microphone and possibly ayour high-speed internet connection.
keypad and display, that interfaces to a PC softphoneSome features to look for in VOIP handsets include
(such as those provided by Skype, Firefly, etc). Thisvideo capability, handset speakerphone, intercom
type handles only the analog voice signals, touch tonefeature, color lcd display, built-in data ports and
generation and display of call id information, while theselectable handset ringtones. A major consideration
softphone application takes care of the rest of thewhen choosing an internet telephone system is
implementation of the internet telephone.compatibility with your provider. Be sure to check the
The second type of USB handset will have a keypad,manufacturers specifications, as well as whether or
display, earpiece and mouthpiece much like the firstnot your VOIP service provider recommends or
type. However, this type will come with driversupports a given phone system.
software that interfaces the handset directly to theSome of the major brands of VOIP handsets are
high-speed internet connection. This software will run inVtech, Uniden, Phillips, US Robotics and Radian
the background, much like a printer or modem driver.Technologies. Linksys and Dlink are two companies
All of the dialing, display and voice conversion iswith extensive experience in data networking that
handled by the handset, and a PC softphone is notproduce ATA-type equipment. Vtech and Uniden offer
required.some of the most advanced cordless VOIP handsets
USB handsets are available in corded and cordlessand hardphones. Their leadership in the area of
versions. The corded handset will plug directly into thetraditional analog cordless phones has given them an
USB port using a USB cable. The cordless versions willadvantage in producing feature-rich internet telephone
have a base station that plugs into the USB port, whilesystems. Linksys and Dlink offer some of the most
the handset maintains a wireless connection to thecapable hardware in the area of ATA-type equipment,
base station. This type of cordless phone operates onincluding multi-port ATAs and routers or modems with
the same frequencies that regular analog cordlessbuilt-in ATAs.
phones use.As you can see, there is a wide selection of
VOIP phone systems in the second category,equipment available for implementing an internet
handsets with built-in interfaces to high-speed internettelephone. When choosing equipment, look for
connections (hardphones), operate independently of ahardware that is easy to connect and configure, and
PC and they connect directly to the Ethernet port onas simple to operate as possible. Ideally, using VOIP
your DSL or cable modem or router. This type ofhandsets should be no more complicated than using a
handset offers the most features, and can range fromregular analog telephone, but with the benefit of the
a corded handset to a complete desktop phone withadded features unique to internet telephones.
speakerphone. In this category you will see all of the